Terms & Conditions
Keep Moving The Agency
Last updated: 23.12.2025
1. introduction
These Terms and Conditions (“Terms”) govern all services and work provided by Keep Moving The Agency (“Agency”, “we”, “us”) to you (“Client”). By engaging our services or accessing our website, you agree to be bound by these Terms.
2. applicability and agreement
An agreement between the Agency and Client is formed when a project proposal, quotation, or order confirmation is accepted in writing. These Terms apply to all offers, services, and deliverables, unless expressly agreed otherwise in writing.
3. services
The Agency provides creative content services including UGC creator matchmaking, content production, strategy, and related deliverables. Specific project details, scope, deliverables, and timelines are confirmed in each proposal or written agreement.
4. client cooperation and timely delivery
The Client must provide clear briefs, materials, and approvals in a timely manner. Delays in Client response may affect delivery schedules. The Agency is not responsible for delays caused by late or incomplete feedback.
5. fees and payment terms
Fees are stated in the accepted proposal or agreement. Unless otherwise agreed, payment is due within 14 business days from invoice date. Late payment may incur interest charges and the Agency may suspend services until payment is received.
6. revision policy
Unless otherwise specified in the project agreement, one round of revisions is included per deliverable. Additional revisions may incur extra fees.
7. intellectual property and usage rights
Upon full payment, the Client receives a non-exclusive, non-transferable license to use the final deliverables for the agreed purpose (e.g., organic social, paid campaigns). Paid usage beyond the agreed scope (ad accounts, whitelisting, extended platforms) must be agreed in writing and may incur additional fees.
8. ownership and credits
The Agency retains ownership of all pre-existing materials, concepts, drafts, unused content, and underlying tools, methods, or frameworks. The Client’s usage rights apply only to final approved deliverables. The Agency may showcase work in its portfolio unless the Client requests otherwise in writing.
9. cancellation and termination
If a project is cancelled by the Client after agreement, the Agency reserves the right to charge for work completed, costs incurred, and any non-refundable expenses. Ongoing monthly or retainer agreements require the notice period as specified in the contract.
10. limitation of liability
The Agency is not liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, profits, data, or opportunity. The Agency’s maximum liability is limited to the total fees paid for the specific services in question.
11. confidentiality
Both parties agree to keep all confidential information shared during collaboration private and secure, unless disclosure is required by law.
12. force majeure
The Agency is not liable for failure or delay due to circumstances beyond reasonable control (e.g., illness, technical outages, platform changes, natural events). Services may be rescheduled or paused without liability.
13. changes to terms
The Agency may revise these Terms at any time. Updated Terms will be posted on the website. Continued use of services after updates constitutes acceptance of the new Terms.
14. governing law and jurisdiction
These Terms are governed by Dutch law. Any disputes will be resolved in the competent courts of the Netherlands.
15. contact information
Keep Moving The Agency
info@keepmovingtheagency.com
Prinsengracht 769, 1017 JZ Amsterdam